Lean and Green Services

Lessons from Dr. Deming—Still Applicable Today! (October – December 2013)

Course Background and Overview

W. Edwards Deming, a statistician, professor, author, lecturer and consultant, is regarded as one of the most influential business leaders of the past century. His impact on Japanese industry is immeasurable. Dr. Shoichiro Toyoda, Chairman and former President of Toyota, said, “Every day I think about what he meant to us. Deming is the core of our management.” American industry was awakened to Deming’s role in transforming Japanese industry in the 1980 NBC documentary “If Japan can…Why can’t we?” He then consulted and lectured American business leaders until his death in 1993.

A vast majority of his teachings are as applicable today as they were 20, 30, or 40 years ago. In fact, they are even more applicable today due to the ultra-competitive business environment in which we live in today. Lean Leaders at all levels will gain from learning about Deming’s Management Method as captured in his 14 Points, 7 Deadly Diseases and his Theory of Profound Knowledge. Deming’s teachings will be used as the foundation for learning and discussion throughout this course.

Review of how his teachings are aligned with and add to the knowledge of various Lean/Continuous Improvement topics such as value stream thinking, Lean metrics, process focus, standard work, Six Sigma, motivation, and more will provide insights which will help attendees become better Lean leaders; and even more enlightening will be Deming’s philosophy on management’s role and responsibilities which will provide clarity on key aspects of becoming an effective Lean leader.

Who Should Participate?

This course should be considered for personnel at any Leadership level. Typically, a Lean transformation requires a role adjustment from supervisors or managers to team or group leaders. This course will help prepare these individuals to transition into their new roles and responsibilities. Or, if you are looking for training for future leaders, this course will be invaluable. This course is one of the modules within Mtech’s Lean Leadership Learning Series which is focused on the development of Lean leaders at every level within an organization.

Who is the Instructor?

Dave Rizzardo, who will lead the sessions, drives the Lean/Continuous Improvement practice of Mtech’s Lean and Green Services www.leanandgreen.umd.edu and has done so for the past 14 years. Dave has extensive Lean experience working with a broad range of organizations and applying Lean concepts in a variety of processing environments. He leads engagements in both production and administrative value streams. The Lean Leadership Learning Series is a component of Mtech’s “Lean Culture Development” service category which also includes Lean Peer Group and Leadership/Steering Committee Guidance components.

What is the Session Format?

  • The course will consist of a 2 hour introductory session, followed by 3 monthly half-day sessions
  • Sessions are led by Dave Rizzardo, Mtech’s Lean Services Manager, but some attendees will have an opportunity to present short summaries of assigned chapters
  • Location – University of Maryland, College Park, MD

What is the Cost?

  • Cost is $750 per individual
  • The primary reference books will be provided to each attendee
  • Course notes and presentation slides will be provided electronically following each session
  • At least 8 total registrants are required for the class to be held, and each class is limited to 20 to facilitate attendee interaction and discussions

What are the Course Reference Books?

  • DR. DEMING: The American Who Taught the Japanese About Quality by Rafael Aguayo

Both books will be provided during the initial 2 hour introductory session



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